NewSlack, WhatsApp and email channels
Alternative

The SiteGPT alternative with actions, channels and a real inbox

SiteGPT is a good first chatbot. Teams look for an alternative when customers start asking for things a website cannot answer: order status, account changes, appointment slots.

Threadbox starts where SiteGPT stops, with actions, deterministic webhooks and every channel in one inbox.

  • UK/EU hosted
  • UK GDPR ready
  • Encrypted at rest and in transit
  • Companies House 00838986

Last updated

What changes

Four things you get that SiteGPT does not offer

Live answers from your systems

Actions and regex webhooks fetch real data and render it as cards.

Every channel included

Web, WhatsApp, Slack and email share one agent and inbox.

Escalation rules

Sentiment, keywords and fallbacks hand off automatically with context.

UK/EU hosting

GBP billing, VAT invoices, DPA on request.

Migration

How to migrate from SiteGPT

Most teams finish in an afternoon. Actions take longest; email us their definitions and we will set them up with you.

  1. 1

    Paste the same website URL

  2. 2

    Upload the same documents

  3. 3

    Add an action for your most common live-data question

  4. 4

    Swap the script tag

  5. 5

    Connect a second channel

Import from SiteGPT Get migration help
Before you switch, check
  • Your content is public or exportable
  • You know which live-data questions matter most
  • Someone can list your API endpoints for actions
  • Your compliance team wants UK/EU hosting

Want the full feature grid? Threadbox vs SiteGPT

Side by side

Feature comparison between Threadbox and SiteGPT
CapabilityThreadboxSiteGPT
Agent
Train on website, files and Q&A
Choice of OpenAI, Anthropic and Google modelsPartial
Custom actions that call your APIsLimited
Deterministic regex webhooks (no LLM in the loop)Not advertised
Guardrails: blocked topics, injection and leak checksBasic
Playground with compare mode and saved scenariosNot advertised
Channels & widgets
Website widget with streaming replies
Slack, WhatsApp and emailEmail from Starter, WhatsApp from Growth, Slack on BusinessWeb + some
Rich widgets: cards, buttons, forms, status cardsBasic
Lead capture with triggers and CSV export
Team
Shared inbox with human takeoverBasic
Escalation rules: sentiment, keywords, fallbacksBasic
Roles: owner, admin, agent, viewerPartial
Ask-your-data assistant (Backstage)Not advertised
Support desk
Threads with references, custom fields and statusesNot advertised
Response targets with business hoursNot advertised
Rules and skills-based routingNot advertised
Customer portal with guides and communityNot advertised
Phone, SMS and social channelsNot advertised
Business
UK/EU hosting by defaultNot stated
Pricing in GBP with VAT invoicesNot advertised
Per-resolution feesNoneNone
Free seats for viewers and contributorsNot advertised
Human support from the team who built itEmail

Why teams leave SiteGPT

The most common reasons we hear from teams switching from SiteGPT:

  • No deterministic lookups or rich status widgets
  • Limited channel coverage beyond the web widget
  • USD billing, with UK hosting not advertised

Who should stay on SiteGPT

Content sites and small businesses that want a simple website Q&A bot with minimal setup.

If that describes you, Threadbox may not be a better fit and we would rather say so than win a migration you regret.

Try it on your own website

Paste your URL. We crawl it and hand you a working agent in minutes. Free plan, no card.

What stays the same

Your knowledge sources, your embed location and your team. Threadbox crawls the same URLs, ingests the same documents and takes the same script-tag slot in your site. Conversation history for new visitors starts fresh; transcripts can be imported on request.

FAQ

Frequently asked questions

Knowledge and widget in under an hour; actions the same day.

Keep exploring

Move from SiteGPT this afternoon

Free plan, no card. We will help migrate your actions.

Start migrating free Book a demo
  • UK/EU hosted
  • UK GDPR ready
  • Encrypted at rest and in transit
  • Companies House 00838986