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AI customer support that resolves tickets, hands off gracefully and keeps your team in control. Built and hosted in the UK.

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© 2026 Browns Distribution Services Limited. All rights reserved.

Threadbox is a trading name of Browns Distribution Services Limited, registered in England & Wales, company no. 00838986.

Registered office: Distribution House, Chemical Lane East, Stoke-on-Trent, Staffordshire, ST6 4FB, United Kingdom

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Notes on AI support that works

Guides, comparisons and compliance checklists from a team that runs AI agents in production every day.

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Maximizing Efficiency and Conversions: Integrating Support AI Chatbot into Your Business

Strategy27 Jun 2023

Maximizing Efficiency and Conversions: Integrating Support AI Chatbot into Your Business

Learn how to integrate the Support AI chatbot into your website and discover the benefits for your customer service, operating costs, and conversions.

Unleashing the Potential of AI in Customer Service: An Introduction to Support AI

Strategy27 Jun 2023

Unleashing the Potential of AI in Customer Service: An Introduction to Support AI

Explore how Support AI is empowering businesses to redefine their customer service experience by leveraging the power of AI.

Long-form guides

AI customer support agentWhat an AI support agent is, how it differs from a chatbot, and what to look for.Read more
AI chatbot for your websiteTrain an agent on your site in minutes and embed it with one script tag.Read more
Use cases by industryE-commerce, SaaS, logistics, clinics, agencies, property and recruitment.Read more

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The AI Revolution: How Chatbots are Changing the Face of Customer Service

Strategy27 Jun 2023

The AI Revolution: How Chatbots are Changing the Face of Customer Service

Discover how the world of customer service is being reshaped by AI chatbots, and why your business needs to join the revolution.

Empowering Businesses with AI: Revolutionize Your Customer Support with Support AI

Strategy26 Jun 2023

Empowering Businesses with AI: Revolutionize Your Customer Support with Support AI

Learn how you can transform your customer support experience using the Support AI chatbot builder. Leverage the power of GPT-4 AI technology for your business.

Blog: guides to AI customer support that actually resolves tickets | Threadbox