Built for the questions your team answers every day
Same agent, different jobs. Pick your industry to see the conversations, actions and outcomes that matter for you.
E-commerce
Answer 'where is my order', returns and sizing questions with an AI agent that reads your live order data. Works on your store, WhatsApp and email.
Read moreSaaS
Deflect how-to tickets with an AI agent trained on your docs and changelog, connected to your API for account questions, embedded in-app and in Slack.
Read moreLogistics
Answer 'where is my delivery' from live consignment data. Used by UK hauliers and pallet networks for tracking, PODs, quotes and driver queries.
Read moreClinics & practices
Answer opening hours, pricing, pre-appointment questions and booking requests 24/7 with guardrails that keep the agent away from medical advice. UK hosted.
Read moreAgencies
Deliver AI support agents to clients without building them. Multiple workspaces, on-brand widgets, a REST API and UK hosting. Bill it as a managed service.
Read moreProperty & estate agents
Book viewings, qualify valuation leads and answer tenant maintenance questions 24/7 with an AI agent trained on your listings and policies. UK hosted.
Read moreRecruitment
Answer candidate questions, pre-screen applicants with your criteria and book interviews from your ATS. An AI agent for recruiters, hosted in the UK.
Read more
Teams already running support on Threadbox
“Customers get help any time without it hitting our costs, and our marketing team dialled in the tone for our brand from the dashboard. The webhooks are golden: customers get live tracking without taking up support resources.”
“In a complex haulage network, quick and accurate information retrieval is invaluable. We fed it our network documents and staff now query the assistant directly for rules and operational guidelines.”
- live tracking answers without a ticket
- 24/7
- live tracking answers without a ticket
- PalletOnline
- to find any network rule, down from hours
- Minutes
- to find any network rule, down from hours
- Browns Distribution
Browns Distribution is Threadbox's parent company.
More ways in
- AI customer support agentWhat an AI support agent is, how it differs from a chatbot, and what to look for.Read more
- AI chatbot for your websiteTrain an agent on your site in minutes and embed it with one script tag.Read more
- Integrations & channelsSlack, WhatsApp, email, Teams, Shopify, Stripe, Salesforce, HubSpot, Jira, REST API and webhooks.Read more
See it on your own content
Paste your URL and ask it your hardest customer question. Free plan, no card.
- UK/EU hosted
- UK GDPR ready
- Encrypted at rest and in transit
- Companies House 00838986