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An AI agent that resolves conversations and a full support desk for everything it hands over. Built and hosted in the UK.

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© 2026 Browns Distribution Services Limited. All rights reserved.

Threadbox is a trading name of Browns Distribution Services Limited, registered in England & Wales, company no. 00838986.

Registered office: Distribution House, Chemical Lane East, Stoke-on-Trent, Staffordshire, ST6 4FB, United Kingdom

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HomeBloglogistics customer service

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#logistics customer service

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Answering 'where's my delivery?' with live data: AI support for logistics

Guides19 Oct 2026

Answering 'where's my delivery?' with live data: AI support for logistics

How hauliers and pallet networks use AI to answer 'where's my delivery?' from live consignment data, deterministically, on web, WhatsApp and email.

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Companies House 00838986